Request account deletion

This page explains how to request deletion of a Tandoor Bros customer account and associated personal information, whether you use our Android app or website.

How to request deletion

1. In the Tandoor Bros app, open My Account → Update Details → Delete your account → Request account deletion, or use the email link below without installing the app.
2. Send an email from the address registered to your Tandoor Bros account to [email protected] with the subject Account deletion request.
3. Our team will verify that the requester owns the account and process the deletion request. We may ask for reasonable verification but will never ask for your password.

Email account deletion request

What information is affected?

After verification and subject to legal requirements, we will delete your customer login and profile details and remove or anonymise associated loyalty information and other personal data not required to be retained. We may need to keep limited transaction, order, tax, financial, fraud-prevention or dispute records where required by law or a legitimate retention obligation. We will explain any retained categories and relevant periods in our response.

Important

Sending a request does not immediately or automatically delete your account. You can request deletion even if you cannot sign in. Do not include passwords, payment card numbers or identity documents in your initial email.

Read our Privacy Policy or return to the Tandoor Bros website.